Can I get a refund for my product?
At ex009.com, we offer refunds to our customers, but there are certain conditions. You can request a refund if the product does not function properly and error messages appear within 30 days of purchase. Refunds will only be accepted if the product does not work properly.
There is no “trial period” or “grace period” for any item. All products purchased from our website are final. However, if you have trouble using our products, all you need to do is to submit a refund request within 30 days of your purchase by contacting us in with the details of your request and we will help you.
Contact us at: [email protected]
Conditions for Refusal of Refund:
We will not refund your purchase in the following cases
No refunds will be issued after 30 days from the date of purchase.
If you purchased the product in error.
You change your mind after purchasing the product.
If you do not have the technical ability to use the product.
If you refuse to accept help from our support team to assist you in resolving the issue at the same time.
In case of abuse, the refund will be denied.